- Keep your computer up-to-date with antivirus software, operating system patches, firewalls etc. and ensure your browser is set to the highest level of security.
- Be wary of unsolicited emails or phone calls asking you for PINs or passwords - Equity Bank never makes such requests over the phone.
- Never click any link sent to your email address asking you to login to the Self Service Portal. Below are the ways to access the online platform: